Service and support from the people who know your Apple TV best

Every Apple TV comes with complimentary telephone technical support for 90 days from your Apple TV purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the Apple TV purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

One stop for technical support

Because Apple designs Apple TV and iTunes to work together, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts
• Global repair coverage¹
• Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
• Carry-in repair: Take your Apple TV to an Apple Retail Store or other Apple Authorized Service Provider
• Use with a Mac or PC

Apple hardware coverage

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:

• Your Apple TV
• AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule²
• Included Apple Remote and power cord

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Apple TV topics, including:

• Connecting to AirPort networks
• Renting and buying shows from the iTunes Store
• Accessing photos on your computer

What's in the Box

• Getting started guide
• Terms and conditions

Important Note

The AppleCare Protection Plan can be purchased only while your Apple TV is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.